This Privacy Policy explains what information VELTA TV ("we", "us") collects when you use our service, and how it's used.
| Data | Why |
|---|---|
| Email address, username | To create and secure your account, and to contact you about it. |
| Password (if you sign up with email) | Stored securely and hashed by our authentication provider — we never see it in plain text. |
| Google account info (if you use Google Sign-In) | To create and log you into your account without a password. |
| Subscription tier and status | To determine what content you can access. |
| Basic usage activity (logins, channels/titles played, searches) | To keep the Service running smoothly and understand what's popular. |
| Support ticket messages | To respond to questions or issues you raise with us. |
We do not collect payment or card details on this website. Pro subscriptions are arranged manually via Telegram, outside of VELTA TV — any payment information you share there is between you and us directly, not stored in the app.
We use the information above to operate the Service: authenticating you, applying the correct subscription tier, responding to support requests, and understanding usage so we can improve the app. We do not sell your personal data.
Account and app data is stored with Supabase, our database and authentication provider. Reasonable technical measures are used to protect it, but no online service can guarantee absolute security.
We use your browser's local storage to keep you signed in and to remember small preferences (like your favorites list). We don't use tracking or advertising cookies.
If you sign in with Google, Google processes your sign-in according to its own privacy policy. If you contact us on Telegram, your conversation there is subject to Telegram's own privacy policy. Streamed content is served through a third-party content provider, which does not receive your VELTA TV account details.
You can ask us to delete your account and associated data at any time by reaching out through the Contact Support form in your account or via Telegram.
VELTA TV is not directed at children, and we don't knowingly collect data from children.
We may update this policy from time to time. Continuing to use the Service after changes take effect means you accept the updated policy.
Questions about your data? Reach us via the Contact Support form in your account, or on Telegram.